How We Handle Your Personal Data
At crezivo, transparency is a craft. This document outlines exactly what data we collect, why we collect it, and how we protect it. No legalese, no surprises—just a clear commitment to your privacy.
What We Collect & Why
We process personal data to fulfill our services, improve user experience, and comply with legal obligations. Below is a breakdown of data categories and their specific purposes.
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Contact Information:
Name, email, phone, address. Used for project communication, proposals, and invoicing.
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Project Data:
Design assets, brand guidelines, copy, and technical specifications. Processed solely for project delivery.
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Website Analytics:
Anonymous data (e.g., browser type, page visits) to understand site performance and improve user experience.
Editorial Caption: Data minimization in practice—we only request information essential for delivering your web design project.
The Privacy Balances We Strike
Analytics vs. Anonymity
We use analytics to improve our site. Mitigation: We anonymize IPs and use cookie consent to give you control.
Service vs. Storage
We need project files to work. Mitigation: Data is stored on secure EU servers and deleted 12 months post-project.
Communication vs. Spam
We need your email for updates. Mitigation: All marketing emails have a clear one-click unsubscribe link.
Your Rights & Our Controls
As a visitor or client based in France or the EU, you have specific rights under the GDPR. We've built our processes to respect and facilitate these rights. You can request access to your data, correct inaccuracies, or ask for its deletion at any time.
To exercise these rights, simply email us at [email protected]. We will respond within one business week. This is a standard part of our client relationship, not a special request.
Contact Us to Discuss
Our Transparency Checklist
Clear Purpose
Every data request has a specific, stated reason tied to our service delivery.
Limited Storage
We don't hoard data. Project files are archived or deleted per agreement.
Secure Transfers
All sensitive project data is shared via encrypted channels, not over open email.
No Third-Party Resale
We do not sell, rent, or trade personal data. Ever.
In short, we treat your data with the same care we apply to your web design: it's essential, handled responsibly, and protected meticulously. Our policy is simple—we only collect what we need, keep it secure, and respect your control over it.
Questions About Your Privacy?
We're based in the 4th arrondissement of Paris and welcome conversations about data, design, and security. Our office hours are Monday to Friday, 9:00 to 18:00.